Return and Refund Policy

Effective Date: July 20, 2026

1. Scope

This policy applies to all purchases made through TheSportingEstate.com.

2. Contact Information

Email: Support@TheSportingEstate.com Phone: [Customer Service Phone Number — needed] Address: 1020 NE 122st , Miami, FL 33161, USA Hours: Monday to Friday, 9 AM to 5 PM EST

3. Return Eligibility

Customers may return products within 30 days of receipt. We accept returns for both defective and non-defective products.

3.1 Conditions for Return

Non-Defective (Change of Mind): Item must be unused, undamaged, in original packaging, with all tags and labels attached.
Defective or Damaged: Accepted regardless of condition — please provide photos/videos as documentation.
Proof of purchase required for all returns.

4. Return Process

4.1 Initiating a Return Contact us at Support@TheSportingEstate.com within 30 days of receiving your order, with your order number and reason for return. Change-of-mind returns are subject to a 20% restocking fee, deducted from your refund.

4.2 Preparing Your Return Securely repack the item in original packaging with all accessories and manuals included. Download and print your return label (customer responsibility).

4.3 Shipping the Return Ship via a trackable method (USPS, UPS, or FedEx) within 7 days of receiving return authorization.

5. Return Shipping Costs and Fees

Return shipping cost: customer responsibility.
Restocking fee: 20% for change-of-mind returns; 0% for defective or damaged goods.

6. Specific Return and Refund Conditions

6.1 Change of Mind (Non-Defective) Refund issued to original payment method, minus 20% restocking fee. Return shipping is customer's responsibility.

6.2 Defective or Damaged Goods Contact us within 7 days of receipt with photo/video documentation. We'll offer a replacement or full refund with no restocking fee.

6.3 Incorrect Product Received Notify us immediately. We'll arrange return of the incorrect item and get you the correct product.

6.4 Product Never Arrived Contact us if your order doesn't arrive within the estimated 4–7 business day window. We'll investigate with the carrier and offer a full refund or replacement if confirmed lost.

6.5 Order Cancellation You may cancel your order within 24 hours of placement for a full refund. After 24 hours or once shipped, our standard Return and Refund Policy applies, including the 20% restocking fee where applicable.

7. Refunds

Refunds are issued after we receive and inspect the returned item, processed to your original payment method within 5–7 business days. Partial refunds may apply for items not in original condition or returned after 30 days.